As per latest updates of the company was offering the services in the area of Alberta with power of five power generated. Been with this company on auto-pay for 9 years at the same location. We are not required to make the phone call but feel it is good customer service to try and personally reach out to the customer to try and avoid shutting their service off if at all possible. Review: My water bill has remained the same for over 5 months - even when we lowered our usage. It was the 17th April of 2009 when company made decision to follow other publicly traded company Capital Power Corporation and.
The main shareholder of the company is civilians of Edmonton city. He did not wait for the meter to stop on that Saturday either. Three attempts with the automated attendant forwarding my call and being disconnected. Now we have moved into Sun City and we keep getting multiple bill's and the same story we didn't pay X multiple mystery bill's. Two damn years and I've always paid these assholes, I miss one damn month and they act like I'm trying to steal from them or something. We will recommend once we hear back for the customer that they take a daily reading of the meter to try and help them detemine if they have a leak and guide them through the process of reading the meter daily to determine their daily usage.
The said I would get a cheque in 5 to 10 weeks. The main shareholder of the company is civilians of Edmonton city. Water is a resource, a valuable one, a fact that many need to learn and will fail to do so until it too late. That is assuming I can find a Registered Professional Engineer or Architect to sign off on the change no easy task to find someone willing. The usage has been the same some months as we bill per thousand gallons of water used, so the billing statement would be the same.
Yes, private Utilities cost more than city municipalities, this goes along with modern capitalism in which people selling good and services are expecting a return. You choose to live where you do and then complain about the cost of living there. As per latest updates of the company was offering the services in the area of Alberta with power of five power generated. I was promised a call back which I never received. I didn't get exactly what I wanted, but I conceded just so I could get it over with.
I called the emergency 800 number and spoke to a employee who told me that the tech had turned on the water but the meter kept moving so he turned it off again. In the morning Saturday we started cleaning up and found that there was no water on at all. They insisted that someone comes and does an actual water reading each month. My husband took the day off work and also put a note on the meter to please come to the door. You choose to live where you do and then complain about the cost of living there. We recently purchased a new home and we only moved a mile away from our old house.
Their customer service and online website are a joke. It was the 17th April of 2009 when company made decision to follow other publicly traded company Capital Power Corporation and. Please call before visit Epcor Edmonton Email address to send mail to Epcor Edmonton corpafrs epcor. As per latest updates of the company was offering the services in the area of Alberta with power of five power generated. I don't even have grass! This practice is dishonest and I have no choice but to pay whatever they say.
If a were a betting person, I'd wager a fair amount of money that the people complaining about the cost of water, willingly, even eagerly pay premium prices for bottled water and coffee. After a period of repeated calls over 100 , of over two years, I finally got some one to change the account number. Their customer service and online website are a joke. The usage has gone up for the Aug. He would not even answer a few simple questions as he stated he was too busy. They also have engaged in providing electricity services and engineering guidelines to manage traffic signals and street lights within the region of Edmonton including cities of Alberta. In addition to this, company also listed as one of the Alberta? This business might not have an official storefront, or it might move to multiple locations throughout the day.
I had to pay a new account and connection fee, just so they could change my address in their computer system. My house was empty for 4 months while it was on the market. We moved from a house with a pool and I am now paying triple what I did there. Rate increases Rounding up to next thousands of gallons Cash unaccounted for. It is hard enough to afford 150-200 dollar a month water bills but charging me an additional fee for something I already paid is absurb. I call that Fraud and Theft. Don Lowry is the President and Chief Executive Officer of the company.