Asked to talk to supervisor and the Supervisor was rude and hung up on me three times after he told me that the only way I can get the service reinstated was to repurchase the minutes. Was told I would be transferred to the department that could assist me only to have a recording come on telling me they were closed, and all this after a 27 min phone call ending with them hanging up on me. International long distance service is available to select destinations only, which are subject to change at any time. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. The phone number is 888-251-8164.
I was on the phone for over two hours yesterday and today trying to get the information I needed to port my current phone number to Verizon. Could it be a previous pin from the old account. After having service with Straight Talk for some 8 years now, I have always used auto refill with no issues. At different times they would leave me on hold for up to 30 minutes and then at the very end when they were almost finished, they hung up on me. I purchased more data, leaving on the hotspot as instructed, but the new data didn't appear.
Then there is the fact that they do everything possible to evade any issue that you present. Sheesh… I switched to T-mobil! Keep your Service Active with your choice of Refill on Demand or Auto-Refill Service Plan options. At this juncture, I have spoken to numerous customer service representatives. Thanks for sharing, and we hope to publish next time! Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. They refused to give me the information, kept telling me to do things, I would do them and then they would ignore me for long periods of time and tell me I needed to do something else. Additionally, Straight Talk allows you to check your account balance or activate phones online as well. In Dec 2018 I was told I could my reward points to add airtime to my grandson's phone that I pay for thru S.
I can truly say that it may have just been a blessing in disguise cause I almost paid for. Other terms and conditions apply. I say get me someone who can. I've always elected to be on auto refill. If you do not have the red Activation Card, you can find the Serial Number printed on a label located on the outside of the device or inside the battery compartment depending on the model.
They are nothing but scammers! This is misleading because if you are required to have service for 12 months, that is a contracted! You manage when you need to add them. Straight Talk reserves the right to terminate your service for unauthorized or abnormal use. None of the customer service people would advise me to get a new phone until the fourth time this disconnection occurred. They will take your money but if you have issues, too bad. Source: Nationwide survey conducted February 2016.
. Android, Google Play and other marks are trademarks of Google Inc. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. If this means nothing to you? Of course it was also very easy to find the no-refunds statement on the Straight Talk website. I have decided to challenge this company the legal way and stand up for others that have been ripped off. The company has offered no-contract wireless phones since 2009. I have a prepaid plan that I have been using for over 2 years know.
Due to the inconsistency of service I have moved on to another provider. Consumers can also sign up to use their phone as a mobile hotspot. I called the main number first and spent 10 minutes navigating through the menus. I was taken back by how she was talking to me. The Straight Talk My Account online portal allows you to manage your account, make any changes to your plan or contact customer service with further inquiries. My speeds are slower than dial-up.
Verizon got on the phone with me today and the matter was resolved after 5 minutes. I will be returning the Straight Talk phone that I purchased last Monday December 31, 2018 back to Walmart for a refund. Actual availability, coverage and speed may vary. Upon the end of your Trial, you will incur the regular charge for that plan or service. The next morning I had none. I seriously will make this my last month with them. And--the voicemail picks up on the 4th ring.